Privacy Policy

This Privacy Policy explains how BiggiDroid Solutions Limited ("BiggiDroid Solutions", "we", "us") collects, uses, and protects information when you use the QuizRipple mobile app and the QuizRipple website at https://www.quizripple.com/legal/privacy (together, the "Service"). QuizRipple provides WAEC and WASSCE past-question practice for students in Nigeria.

By creating an account or otherwise using the Service, you agree to the collection and use of information as described in this policy.

1. Information we collect

1.1 Information you provide directly

• Account details — your name, email address, and password when you register with email, or your name, email address, profile photo, and a Google account identifier when you sign in with Google.
• Profile information — an optional phone number and profile photo you choose to add or update after registering.
• Payment-related details — when you buy full access, we record the plan, amount, currency, a payment reference, and payment status (pending, paid, or rejected). Payments are made by direct bank transfer and confirmed manually by our team over WhatsApp; we do not collect or store card numbers, bank logins, or other financial account credentials.
• Support communications — messages you send us on WhatsApp or by email, including your phone number and the content of those messages.

1.2 Information collected automatically

• Device push token — a token issued by your device's push-notification service (e.g. Firebase Cloud Messaging) and the platform (e.g. Android), so we can deliver notifications about your account, access status, and app updates.
• Usage and log data — standard technical data such as IP address, browser or device user agent, and access timestamps, generated when you use the website or authenticate with the app.
• App activity — practice activity such as subjects opened, sessions completed, and scores, used to power the in-app progress and score-tracking features you see on your device. This activity is tied to your account so it can sync across sign-ins.

1.3 Information we do not collect

We do not knowingly collect precise location data, contacts, camera/microphone access, or payment card details. We do not sell your personal information to third parties.

2. How we use your information

• To create and maintain your account and authenticate you (including via Google Sign-In).
• To provide the core Service — past questions, answers, explanations, and score/progress tracking.
• To process and verify full-access purchases, including matching bank transfers to your order and confirming payment with you over WhatsApp.
• To send push notifications and, where applicable, email — for example about payment confirmation, access status, or important updates to the Service.
• To provide customer support and respond to your questions.
• To maintain the security, integrity, and reliability of the Service, including detecting abuse or unauthorized access.
• To comply with legal obligations.

3. Legal bases for processing

Where applicable data-protection law (such as Nigeria's NDPA/NDPR) requires a legal basis, we rely on: performance of our contract with you (providing the Service you signed up for), your consent (e.g. when you enable push notifications or sign in with Google), our legitimate interests (securing and improving the Service), and compliance with legal obligations.

4. Sharing your information

We do not sell your personal information. We share information only with:

• Service providers who process data on our behalf, such as our hosting/database provider and push-notification provider (e.g. Firebase Cloud Messaging), strictly to operate the Service.
• Google, when you choose to sign in with Google — we verify your identity token with Google's sign-in service and read your name, email, and profile photo from that verified token.
• Law enforcement or regulators, if required to comply with a legal obligation, court order, or to protect the rights, safety, or property of QuizRipple, our users, or the public.
• A successor organization, in the event of a merger, acquisition, or sale of assets, subject to this policy continuing to apply to your information.

5. Data retention

We retain your account information for as long as your account is active. If you request deletion of your account, we delete or anonymize your personal information within a reasonable period, except where we are required to retain certain records (for example, payment/order records) for accounting, tax, or legal purposes.

6. Your rights and choices

• Access and correction — you can view and update your name, phone number, and profile photo directly in the app at any time.
• Deletion — you can request deletion of your account and associated personal data by emailing support@quizripple.com. We will action verified requests within 30 days, subject to the retention exceptions in Section 5.
• Push notifications — you can disable notifications at any time in your device settings, which stops new push tokens from being used to reach you.
• Withdrawing consent — where processing is based on consent, you may withdraw it at any time; this does not affect processing carried out before withdrawal.

7. Data security

We use reasonable technical and organizational measures to protect your information, including encrypted transport (HTTPS), hashed passwords, and access controls on our systems. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Children's privacy

QuizRipple is designed for secondary-school students preparing for WAEC/WASSCE and is generally used by teenagers. We do not knowingly collect more personal information than is necessary to provide the Service, and we do not knowingly permit account creation by children under 13 without appropriate consent. If you believe a child has provided us with personal information inappropriately, contact us at support@quizripple.com and we will take steps to remove it.

9. International users

QuizRipple is built primarily for students in Nigeria. If you access the Service from outside Nigeria, your information may be processed on servers located in a different country, which may have different data-protection laws than your own.

10. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to the Service or applicable law. We will update the "Last updated" date above when we do, and, for material changes, we will make reasonable efforts to notify you (for example, via an in-app or push notification).

11. Contact us

If you have questions about this Privacy Policy or how we handle your information, contact us at support@quizripple.com.